Reply to a customer

Get help with the words, then send your reply.

Three simple steps

  1. Choose the customer. Open Customers and choose their request. Read what they need, then choose Write a reply for me.
  2. Read and change the words. Check the suggested reply. Change anything you like. Save it if you want to come back later.
  3. Send it using your email or text app. Open the reply in your email app, or copy it into a text. Send it there. Then return to RevenuePack and mark that you have sent your reply.

Before you finish

Saving or copying a reply does not send it to the customer.