RevenuePack · The Indiana 1 A.M. Test

We called 47 Indiana businesses that advertise 24/7 emergency service. At 1 a.m. Only 16 answered.

Name: The Indiana 1 A.M. Test — 24/7 Reachability Index
Creator: RevenuePack
License: https://revenuepack.com/terms

Over two nights — July 21 and 22, 2026, between 12:45 and 1:16 a.m. Eastern — an AI voice agent called 47 Indiana service businesses whose own websites advertise 24/7 or 24-hour emergency service, and asked whoever answered one question: if this were a real emergency, could someone actually come out tonight?

16 of 47 (34%) put a human on the phone

Night 1 (Indianapolis metro): 8 of 22 · Night 2 (statewide, 17 cities): 8 of 25

Who answers at 1 a.m. — by trade

Locksmiths	4/6 (67%)
Towing & recovery	6/10 (60%)
Plumbing & drain	2/6 (33%)
Tree service	1/3 (33%)
Restoration	1/3 (33%)
HVAC	2/13 (15%)
Garage doors	0/3 (0%)
Electricians	0/2 (0%)
Pest control	0/1 (0%)

Tow operators answer the phone at night. Most other trades advertising "24/7" do not.

Night 2 by market

Kokomo IN	1/1
Warsaw IN	2/2
Terre Haute IN	4/5
Muncie IN	1/2
Columbus IN	0/1
Connersville IN	0/2
Crawfordsville IN	0/1
Fishers IN	0/1
Greencastle IN	0/1
Jasper IN	0/1
Marion IN	0/2
North Vernon IN	0/1
Richmond IN	0/1
Seymour IN	0/1
Shelbyville IN	0/1
Wabash IN	0/1
Washington IN	0/1

The honor roll

Every business below had a real person on its advertised line in the middle of the night — exactly what its website promises. Each name links to the recording and word-for-word transcript of the call.

Answered at 1 a.m. — Indianapolis, July 21

ACME Plumbing Service — Indianapolis IN
ASAP Tree and Crane Service — Indianapolis IN
Beech Grove Locksmith — Beech Grove IN
Indy Appliance Repair — Indianapolis IN
Locksmith Pro Noblesville — Noblesville IN
Mobile Locksmith Indianapolis — Indianapolis IN
Ross' Wrecker Services — Shelbyville IN
Zionsville Mobile Locksmith — Zionsville IN

Answered at 1 a.m. — statewide, July 22

Absolute Towing and Recovery — Terre Haute IN
Crouse Body Shop — Warsaw IN
Edington's Wrecker Service — Terre Haute IN
Elite Restoration Solutions — Terre Haute IN
Gibson Services Company — Terre Haute IN
Martin Wrecker Service's Inc. — Kokomo IN
Mike King Heating & Cooling — Muncie IN
Reichert & Knepp Wrecker Service — Warsaw IN

Businesses that didn't answer appear in the counts above by trade and market only. Each received its own private result the next morning. This index doesn't name them — the point is the pattern, not the pillory.

Method

Every company selected advertises 24/7 or 24-hour emergency availability on its own website (verbatim claim and URL on record). Verified business landlines only — mobile and VoIP numbers were excluded before dialing. One call per company, ever. Calls placed 12:45–1:16 a.m. ET by an AI voice agent that identifies what happened: human, voicemail, automated menu, or no answer. Disclosure: RevenuePack sells an AI receptionist built on the same technology that made these calls — this audit is our point made in public, and the companies that answered get the credit.

Hear the other side — call the robot: (765) 200-9397

revenuepack.com · Published July 22, 2026 · Data updates as new waves run